MBL Solutions Limited

We provide access to purchase gift cards from a number of retailers. As a result, we collect personal data about you to provide our service, and we want to be clear and transparent as to what we do with it.
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us at operations@mblsolutions.co.uk

How do we use your data?

When you sign up to MBLs platforms we may collect your name, company details, phone number and email address. We do this in order to perform our obligations under the contract we enter with you and allow for you to use and access MBL’s applications.
When you request a demo, report or make an inquiry via our Platform we will collect your name, company name, email address and contact number. We do this under our legitimate interest to respond to your request quickly and efficiently.
When you contact us either by phone, email or via social media with general queries, we will usually collect your name, and contact details, because it’s in our legitimate interest to make sure we can properly respond to your query.
When you receive our news updates. We use your name and email address to provide you with our updates in line with any preferences you’ve told us about.
If we send you our updates because you have opted-in to receive them, we rely on your consent to do so. If you have not opted-in and we send you our updates, we do this because of our legitimate interest to promote our business.
We do not collect or keep credit card data, we use a payment services provider. They store your data and may enable us to make repeat payments on your card without us knowing any details - with your permission of course.
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our emails, or by emailing operations@mblsolutions.co.uk
Technical information may be shared when you use the MBL Solutions Platform. When you consent, we collect information about how you use our Platform. We use this information to improve our Platform and to better understand how people use it. More detail on this is set out in our cookie policy below.
If our business is sold. We process your personal information for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your personal information in this way, the buyer of our business may not be able to provide services to you.

Who do we share your data with?

• Business partners, suppliers and subcontractors where you have provided us with your consent to do so including with our third party lead generation platform provider.
• Regulators/ Authorities/ Enforcement Agencies if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of our clients or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.
• Prospective buyers of our business under our legitimate interest to ensure our business can be continued by the buyer.

Where is my data stored?

• We store your data in the European Union, primarily in the UK and Republic of Ireland.

How long do we keep your data for?

• We will only retain your personal information for as long as we need it unless we are required to keep it for longer to comply with our legal, accounting or regulatory requirements.
• In some circumstances we may carefully anonymise your personal data so that it can no longer be associated with you, and we may use this anonymised information indefinitely without notifying you. We use this anonymised information to analyse our programmes.

What are your rights under data protection laws?

• Access your personal data (also known as a “subject access request”);
• Correct incomplete or inaccurate data we hold about you;
• ask us to erase the personal data we hold about you;
• ask us to restrict our handling of your personal data;
• ask us to transfer your personal data to a third party;
• Object to how we are using your personal data; and
• Withdraw your consent to us handling your personal data.

You also have the right to lodge a complaint with your relevant supervisory authority. We will always aim to comply with these requests unless there is a legal reason why we cannot do so.

Your feedback and suggestions on this at operations@mblsolutions.co.uk
Our Information Security Policy is available on request - If you require a copy, please email operations@mblsolutions.co.uk
This privacy policy was last updated 01.07.2022.

Our sites may use cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. We only use (and store) non-essential cookies on your computer's browser or hard drive if you provide your consent. Our cookies do not store sensitive or personally identifiable information such as credit card details.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. We do not require consent by law for strictly necessary cookies that provide services such as basket functionality.
Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to help us analyse how users use the website. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to produce reports for us on website activities, and to provide additional services associated with the use of the internet and our website. Google may also pass on this information to third parties where required to do so by law or where third parties process this data on Google’s behalf. Under no circumstances will Google associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser as more fully explained below. Furthermore, you can opt-out of Google Analytics for Display Advertising and customise Google Display Network ads at https://www.google.com/settings/ads and you can prevent Google Analytics collecting IP addresses and using other cookies by downloading and installing the following Google browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=en-GB